Give a second life to your belongings.
Donate what you no longer need. We refurbish it and pass it on, free or at low cost, to people across the West Midlands.
We reply to every enquiry within 2 working days.
How it works
If you're donating
1.Tell us about your item
Add a photo and a few details. We'll tell you the best way to get it to us — drop-off, collection or post.
2.We collect or you drop off
Small items can go by Royal Mail with a prepaid label. Bigger items are collected across the West Midlands.
3.We refurbish and pass it on
Our team checks, cleans and repairs each item, then matches it with someone who needs it. You can follow the journey.
If you need something
1.Browse available items
Everything listed has been checked and refurbished by our team. Items are free or very low cost.
2.Quick eligibility check
Most items just need a simple self-declaration. Some need proof, and some are reserved for referred requests.
3.Collect or get delivery
Once approved, we arrange collection or delivery with you directly and keep you updated.
Browse by category
See what's available nowNot sure if we'll take something? If it's clean, safe and still works, the answer is usually yes. Start a donation and we'll confirm.
Businesses: clear space, do good
Office clear-outs, surplus stock, end-of-line equipment. Book a paid collection and get receipts for your CSR and ESG reporting.
Book a collectionAre you a support professional?
Caseworkers, social workers and food bank staff can refer people for priority access to reserved items — no proof upload needed from the person you're helping.
Register as a referrerWhat people say
Feedback from donors, people who received items, and the businesses we collect from across the West Midlands.
We moved into an unfurnished flat with almost nothing. StillUseful sorted a sofa, a table and a kettle within a fortnight, and nobody made us feel like a charity case.
Booked a collection for a house clearance on the Tuesday, gone by the Thursday. Got a note later telling me where the desk ended up. That bit meant a lot.
We cleared 40 office chairs and 12 monitors. The ESG receipt with the weight diverted went straight into our annual report.
Common questions
- What items can I donate to StillUseful?
- Anything still usable: furniture, small appliances, tech, kitchenware, books, toys and clothing in good condition. We can't take items that are broken beyond repair, unsafe, soiled, or missing fire-safety labels on upholstered furniture.
- Do I have to pay for an item I request?
- Most items are free. A small number carry a low contribution to cover refurbishment parts. The price, or the fact that it's free, is always shown on the item before you request it.
- Who is eligible to request items?
- We use three tiers. Tier 1 items need only a short self-declaration of need. Tier 2 items need a simple proof upload, such as a benefits letter. Tier 3 items are reserved for people referred by a support worker or partner organisation.
- How quickly will I hear back after an enquiry?
- Every donation offer, item request and business enquiry gets a human reply within 2 working days — usually the next working day. Referral partners hear back within 1 working day.