Referral partnerships
Registered partners submit referrals directly, skip the proof-upload step for the people they support, and hear back within one working day.
Who it's for: Support workers, housing officers, schools, health teams and partner charities.
How it works
- 1Register your organisation and named workers
- 2Submit a referral with the items needed
- 3We confirm availability within one working day
- 4Delivery or collection arranged directly with your client
What Tier 3 unlocks
Laptops, white goods and full home set-ups for people leaving temporary accommodation, refuge or care.
Client privacy
We hold only what's needed to deliver the item. Referral notes are visible to our requests team alone and removed once fulfilled.
Bulk requests
Rehousing several households at once? Send one referral listing all of them and we'll plan the intake around it.
Other services
Household collectionsFree collection of usable furniture and appliances from homes across Birmingham and the wider West Midlands.Postal donationsSend small items — tech, kitchenware, books — with a prepaid Royal Mail label at no cost to you.Business clearancesOffice refits and clear-outs collected in bulk, with a weight-based impact receipt for ESG reporting.Refurbishment workshopCleaning, testing, repair and secure data wiping at our Birmingham workshop before anything is listed.Quietly nominationsAnonymously arrange help for a household that would never ask for it themselves.