Refurbishment workshop
Nothing goes out untested. Our Heath Mill Lane workshop cleans, repairs, PAT-tests and burn-in tests every item, so a family receives something that works rather than something that used to.
Who it's for: Everyone — this is the step between a donation and a listing.
How it works
- 1Intake, photograph and reference label
- 2Assessment and economic repair decision
- 3Clean, repair, test and (for tech) secure wipe
- 4Listed on the website with honest condition notes
Electrical safety
Every mains item is PAT-tested and logged before listing. Anything that fails is repaired or stripped for parts, never passed on.
Volunteering and skills
The workshop doubles as a training floor. Volunteers build practical repair and warehouse experience with a reference at the end of a placement.
Honest condition notes
Scuffs, missing feet and battery health are written on the listing. No one should discover a flaw after carrying an item home.
Other services
Household collectionsFree collection of usable furniture and appliances from homes across Birmingham and the wider West Midlands.Postal donationsSend small items — tech, kitchenware, books — with a prepaid Royal Mail label at no cost to you.Business clearancesOffice refits and clear-outs collected in bulk, with a weight-based impact receipt for ESG reporting.Referral partnershipsA direct route for support workers, housing teams and schools to request Tier 3 items for the people they work with.Quietly nominationsAnonymously arrange help for a household that would never ask for it themselves.